Insignia Group is now offering online training at no charge for your entire dealership! We have courses available for the system administrators, general managers, sales managers, and the sales team. Courses include:
The System Administrator course can be used for new administrators or as a refresher for current ones. This course will guide you through all aspects of system personalization set up, process Best Practices, changing system settings, adding new users, and reporting,
The General Manager course is a brief overview of the accessories system and includes best practices and recommendations for a successful accessories program.
The Sales Manager course will show them how to Submit Orders once the Sales Associate creates them and the deal is funded. It also shows them how the Sales Department can best use the Insignia Group accessory system to increase accessory sales and CSI scores with remote or in-person customers. This course also contains Best Practice tips and a review of sales and usage reports.
The Sales Department course will train Sales Associates in Best Practices presentation processes, how to sell accessories, and provide proven Word Tracks to increase accessory sales.
This course will train those in the parts department on finding important information about orders, updating sales and service teams, how to submit feedback for concerns to Insignia Group, and more.